Terms & Conditions – Budget TV Repairs

Welcome to Budget TV Repairs! By using our services, you agree to the following terms and conditions. Please read them carefully before booking a repair.

1. Call-Out Fee Policy

• If we repair your TV during our visit, we won’t charge a call-out fee—just the repair cost.
• If you request a diagnosis but decide not to proceed with the repair, a call-out fee of R250 will apply.

2. Repair Estimates & Costs

• Once we inspect your TV, we’ll provide a repair estimate. Prices depend on the fault, parts needed, and complexity of the repair.
• If additional repairs are required after the initial diagnosis, we’ll inform you before proceeding.

3. Parts & Warranty

• We use quality parts, but availability depends on the model and issue.
• Warranties on repairs and parts will be discussed per case, but general repairs have a 6-month warranty (unless otherwise stated).
• Warranty covers parts replaced and labor but not damage caused by power surges, mishandling, liquid spills, or further tampering.

4. On-Site Repairs & Liability

• All repairs are done on-site at your premises. 
• We take care when handling your TV, but we are not liable for pre-existing damages or issues beyond the repair scope.

5. Payment Terms

• Payment is due immediately after the repair is completed.
• We accept cash, EFT, and Card payments. No cash payment 

6. Cancellation & Rescheduling

• If you need to cancel or reschedule, kindly inform us at least 3 hours before the scheduled visit.
• Late cancellations or no-shows may result in a charge.

7. Customer Responsibilities

• Ensure the TV is in an accessible location for inspection and repair.
• Provide accurate details about the issue to help us diagnose the problem efficiently.

8. Limitations & Exclusions

• We do not repair TVs with severe physical damage e.g., cracked screens, water damage.
• We do not offer refunds on services rendered unless proven negligence on our part.

By booking our service, you agree to these terms. If you have any questions, feel free to ask before we proceed.

Looking forward to getting your TV up and running again.